How to Process a Health Coverage Termination for an Employee

This article outlines the steps for submitting a health coverage termination request for an employee under your organization’s employer plan.

When to Submit

You should initiate a health coverage termination when:

An employee has separated from the organization (resigned, retired, terminated)
An employee is no longer eligible for coverage due to status change (e.g., reduction in hours)

What You’ll Need

To process the termination, please gather the following information:

Employee full name
Member ID number (if known)
Employer ID number
Last day of employment
Reason for termination (optional)

Submission Instructions

Email your request to info@pbucc.org using the subject line format:
“Health Coverage Termination – [Employer Name] – [Employee Last Name]”
Include all required details listed above in the email body.
You may also upload or attach any relevant documentation (e.g., termination letter).

What Happens Next

Once received, your request will be assigned to the appropriate service specialist.
Processing typically takes 3–5 business days.
You’ll receive confirmation once the termination is complete.
If additional documentation is needed, a representative will reach out via email.

Checking Status

If you submitted a request more than 5 business days ago and have not received confirmation, please email info@pbucc.org with your original request attached or summarized. Include “Follow-up on Health Coverage Termination” in the subject line.

[How to Submit a New Enrollment Request]
[Using the Employer Portal to View Member Status]
[Health Coverage Reinstatement Process]

Let me know if you’d like a version of this formatted as a PDF or web page mockup to display in the demo, or if you want to create a linked article tree for further self-service coverage.